Track my order

Enter your order number and the email address you used at checkout to see exactly where your parcel is.

Delivery time: 7 to 12 working days, free across the UK. Tracking updates can take 3 to 5 days to appear after your order is placed, which is normal while the parcel is scanned into the carrier network.

Can't find your order number? It's in your confirmation email, in the format #1001.

Still stuck? Email support@lysby.com and we'll track it down for you.