Already at home in countless wardrobes ♥️
Throw it on. Feel good instantly.
Loved by women
Feel good the moment you throw it on.
Why our poncho scarf quickly becomes a favourite companion.
- Pleasantly soft
- Light and still warming
- Worn with different outfits and for different occasions
- You will want to recommend it
Your new favourite companion for cooler days: soft, light and easy to throw on.
Here you will find quick answers about delivery, care and our feel-good products.
Still have questions?
What are your products made of?
What are your products made of?
We focus on natural, pleasantly soft materials that feel high quality and are made for cosy moments at home.
Are your products gentle on the skin?
Are your products gentle on the skin?
Yes, our items are OEKO-TEX certified and give a soft, natural feel on the skin. They are perfect for relaxed evenings, quiet mornings and cosy hours at home.
How do I care for my products properly?
How do I care for my products properly?
Always follow the care label on the item. In general, we recommend a gentle wash in a laundry bag, low temperatures and avoiding harsh detergents.
Do the products get softer after washing?
Do the products get softer after washing?
Many natural fabrics feel even nicer after a few washes. The key is to wash them gently and not to tumble dry them too hot.
Can I return my order?
Can I return my order?
Yes, you can send your order back within our returns policy. Simply contact our customer service team and we will help you.
What if an item arrives damaged?
What if an item arrives damaged?
Please send us a message straight away with your order number and a photo of the problem. We will look into it as quickly as possible and find a solution.
How can I reach customer service?
How can I reach customer service?
You can reach us at any time via our contact form or by email at support@lysby.com. We will get back to you as soon as possible.
How long does delivery take?
How long does delivery take?
Delivery takes 7-12 working days. As soon as your parcel is on its way, you will receive an email with tracking.
Will I get a tracking link?
Will I get a tracking link?
Yes, after dispatch you automatically receive an email with your tracking link, so you can see where your parcel is at any time.
Can there be delays?
Can there be delays?
During high demand, promotions or seasonal peaks, it can occasionally take a little longer. But we always do our best to deliver your order as quickly as possible.